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Frequently Asked Questions...
In short, you don't. However, it gains us nothing to produce a fabulous looking space if it doesn’t serve you, the client, in the way you had hoped (especially since most of our business comes from referrals). That is why our process (/7steps)includes a thorough evaluation to give us clarity on what your needs and priorities are before we get started. In the unlikely case that you are not satisfied upon project completion, we will do whatever we can to remedy the issue, billing only as needed to cover our costs.
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Yes! Part of the advantage to working with Judy Olson Interiors is our connection to several trusted industry professionals and contractors with decades of experience. We have access to cabinet makers, electricians, painters, flooring specialists, drapery specialists, wallpaper installers, and more! We coordinate work-orders with whatever specialist/s are needed to complete your project. Serving as the point of contact for those contractors, we acquire pricing, manage the schedule, and handle all the nitty gritty details to save you time, energy, and stress. It's as easy as a remodel gets.
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While we always involve our clients in the initial design phase to be sure we understand their style and needs, when it comes to each individual selection and decision, we feel those are best handled by professionals with a strong understanding of the art and science that is design. We want to produce consistent high quality results for our customers, and therefore need to uphold an approach that has proven effective. We've been in business long enough to have tried many versions of the collaborative method, and we've concluded that for the most part, it just doesn't work, at least not in a timely fashion. Consumers who cannot visualize and have no design expertise cannot be expected to make consistently ideal design choices. Our process (/7steps)is very clean-cut, with a very high rate of success. If you want your space completed efficiently and effectively by seasoned pros, then our full service design (/2026pricing)model is for you.
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Absolutely. We are a business. Any seller of product charges markups to account for the cost of doing business (rent, employee wages, software, insurance premiums, transportation, phone/internet, taxes, licensing, accountant fees, merchant fees), as well as the sustainability of the business (website, marketing, promotion). Clients do get to enjoy special pricing on select items, often resulting in thousands of dollars in savings. For items like sofas, rugs, flooring, casegoods, light fixtures, draperies, decor, bedding, and wallpaper, we charge an average markup of 30% on top of our cost. We keep things very simple and streamlined with a flat design & management fee, and a single invoice for materials, fixtures, and furnishings. Any product not included in that invoice is billed directly to your card on file, which makes our clients happy as they get to cash in on credit card points and travel miles. Don't worry--we talk numbers before the design process (/7steps)even begins, and write a full and detailed budget after the contract is signed. We manage costs very tightly over the course of the project, and send weekly email updates, keeping you well informed.
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While every client is different, we have observed that the cost to furnish a home's interior professionally will cost roughly 10% of the current appraised value. To renovate, closer to 30%. For some, that is to be expected. For many, it is considered astronomical. We respect your budget, and will be honest with you about what is achievable within the amount you are comfortable with. Please don't hesitate to contact us (/contact)directly to discuss the budget for your project.
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It depends upon the scope of work. A kitchen remodel for example takes an average of 6 months to complete (planning phase to final walkthrough), whereas a decorating (furniture and small pieces only) project can take anywhere from 1 to 6 months. The major factors that affect lead time are product quality level, budget, start date, and client involvement (the less involved the client is the faster the project can move forward). Inquire with us (/contact)directly to discuss the lead time that applies to your project.
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